Sign Language ASL Video Interpreting and CART Remote Captioning Pricing

Video Interpreting

PRE-SCHEDULED

You get a guaranteed RID certified interpreter for $30 per 30 minutes. There's only a half hour minimum, so you have much more flexibility in your scheduling, and in your budget. For details and more specific requests, see below.

 

 

 

(An additional $10/30 minutes is charged for all legal jobs and non-English jobs as they require a highly specialized interpreter. An additional $10/30 minutes is charged for all jobs submitted less than 48 hours in advance. See our Terms & Conditions for more info.)

 

 

 

On-Site Interpreting

No need to look anywhere else. You are guaranteed an RID certified interpreter at the lowest cost available, no matter where you are.

 

 

(An additional $20/hr is charged for all jobs submitted less than 48 hours in advance. See our Terms & Conditions for more info.)

STATE
METRO AREA
HOURLY RATE
AL
ALL AREAS
$75
AK
ALL AREAS
$75
AZ
ALL AREAS
$75
AR
ALL AREAS
$75
CA
CENTRAL COAST
$75
CA
FRESNO/ STOCKTON/ MODESTO/ CENTRAL VALLEY
$75
CA
INLAND EMPIRE
$95
CA
LOS ANGELES METRO AREA
$95
CA
SACRAMENTO
$75
CA
SAN DIEGO
$95
CA
SAN FRANCISCO BAY METRO AREA
$107
CO
ALL AREAS
$75
CT
ALL AREAS
$104
DE
ALL AREAS
$75
DC
DC METRO AREA
$99
FL
JACKSONVILLE
$75
FL
ORLANDO
$75
FL
TALLAHASSEE
$75
FL
TAMPA BAY
$75
FL
MIAMI
$75
GA
ALL AREAS
$90
HI
ALL AREAS
$95
ID
ALL AREAS
$75
IL
ALL AREAS
$80
IN
ALL AREAS
$75
IA
ALL AREAS
$75
KS
ALL AREAS
$75
KY
ALL AREAS
$75
LA
ALL AREAS
$75
ME
ALL AREAS
$75
MD
BALTIMORE METRO AREA
$99
MD
FREDERICK
$78
MA
ALL AREAS
$78
MI
ALL AREAS
$75
MN
ALL AREAS
$75
MS
ALL AREAS
$75
MO
ALL AREAS
$75
MT
ALL AREAS
$75
NE
ALL AREAS
$75
NV
LAS VEGAS
$75
NV
RENO/ LAKE TAHOE
$75
NH
ALL AREAS
$75
NJ
NYC METRO
$92
NJ
OUTSIDE NYC METRO AREA
$78
NM
ALL AREAS
$75
NY
HUDSON RIVER VALLEY
$104
NY
NYC METRO
$104
NY
ROCHESTER /BUFFALO
$75
NY
ALBANY
$75
NC
ALL AREAS
$75
ND
ALL AREAS
$75
OH
ALL AREAS
$75
OK
ALL AREAS
$75
OR
ALL AREAS
$75
PA
PHILADELPHIA
$75
PA
PITTSBURGH
$75
PA
OUTSIDE PITTSBURGH & PHILADELPHIA METRO AREAS
$75
PR
SAN JUAN
$75
RI
ALL AREAS
$75
SC
ALL AREAS
$75
SD
ALL AREAS
$75
TN
ALL AREAS
$75
TX
AUSTIN
$75
TX
EL PASO
$75
TX
HOUSTON
$75
TX
DALLAS
$75
TX
SAN ANTONIO
$75
UT
ALL AREAS
$65
VT
ALL AREAS
$75
VA
ALL AREAS OUTSIDE DC METRO
$75
WA
SEATTLE
$85
WA
SPOKANE
$75
WV
ALL AREAS
$75
WI
ALL AREAS
$75
WY
ALL AREAS
$75

*Add $20/hour to the rates listed above for legal jobs as they require a highly specialized interpreter*

 

CART Captioning

PRE-SCHEDULED

Communication Access Realtime Translation (CART) allows the deaf client to view word-for-word translations on a computer, tablet, or smartphone screen in real time. All you need is an internet connection. Let us handle the rest. For more specific requests, see below.

 

(An additional $10/30 minutes is charged for all legal, medical, and scientific jobs as they require a highly specialized captioner. An additional $15/30 minutes is charged for all non-English jobs as they require a highly specialized captioner who is not only fluent in the non-English language but also has a dictionary for that language in their captioning software. An additional $15/30 minutes is charged for all jobs that require the use of a 3rd party platform such as Adobe Connect as they require the use of additional captioning software. An additional $10/30 minutes is charged for all jobs submitted less than 48 hours in advance. See our Terms & Conditions for more info.)

 

Equipment

HARMONY TABLET

The quality of remote CART captioning is only as good as the equipment being used. Without proper equipment, the accommodation falls short of equal access. We've developed a tablet/mic solution specifically for remote CART captioning that delivers a superb user experience. We call this tablet/mic combo HARMONY. No setup or technical knowledge is required; simply turn on and connect with the tap of an icon. Renting a HARMONY tablet/mic package is available for $60 per month or you may choose to purchase one for $600. For more information on renting or purchasing a HARMONY tablet/mic, please email request@oneinterpreting.com

Tablet
  • Lightweight & portable (8")
  • Built-in adjustable kickstand
  • Rotating camera
  • Extra long battery life

  • Microphones
  • 2 ultra-high sensitive omnidirectional mics
  • 1 mini wireless presenter mic
  •     -Up to 6 hours continuous operation or 21 hours with included power bank
  • 1 mini room mic
        -Requires no battery
  • User can control both mics from tablet (mute/unmute as needed)

  • Software
  • Android powered by Google
  • Stream audio/video via Wi-Fi or
  • Stream audio via cellular (for times and locations where Wi-Fi is spotty)
  • Record audio for verbatim transcription service (for times when transcript is more important than live captions)
  • Interact with live captions
  •     -Turn auto-scroll on/off (manually scroll up when needed)
        -Search text in realtime
        -Zoom in/out
  • Access transcript instantaneously
  •     -Automatically downloaded to tablet for offline access
        -Also immediately accessible from any other device connected to the internet
        -Fully searchable text (global/local)
  • Instant messaging with the connected CART captioner
  • Instant messaging with ONE Interpreting Chat Support
  •  
    For questions, email us at request@oneinterpreting.com

    Terms & Conditions

    Video Remote Interpreting & CART Remote Captioning
    Billing is done in half hour increments. Half hour minimum per interpreter or CART provider needed. If your scheduled time goes over, you will be billed in 30 minute increments. VRI jobs over 60 minutes require 2 interpreters (this usually does not apply to medical and dental appointments.)
    An additional $10/30 minutes will be charged for all legal and non-English Video Remote Interpreting jobs as they require a highly specialized interpreter.
    An additional $10/30 minutes will be charged for all medical, scientific, and legal VRI and CART Remote Captioning jobs as they require a highly specialized interpreter and captioner.
    An additional $15/30 minutes will be charged for all non-English CART Remote Captioning jobs as they require a highly specialized captioner who is not only fluent in the non-English language but also has a dictionary for that language in their captioning software.
    Add an additional $10 per 30 minutes for last minute on-demand requests . Last minute on-demand jobs are any requests made with less than 48 business-hours notice (business hours are 9am-5pm MST).
    Video Remote Interpreting (VRI) and CART Remote Captioning require a computer, tablet, or smartphone with a webcam and high speed internet access. A test call is required before an appointment to ensure there are no technical difficulties. If technical difficulties arise during the session, you are still responsible for payment whether a test call was completed or not. Interpreters and Captioners will log off after 30 minutes if nobody has connected.
    All jobs require a 48-business-hour cancellation or rescheduling notice. If cancellation or rescheduling is not made before 48-business-hours of the start time of the appointment, you are still responsible for payment.
    We strive for 48-hour turn-around time. If you have bulk content that needs to be transcribed or captioned, simply tell us how to access it and we'll take care of the rest. May require over 48 hours. An additional one-time fee of $120 applies if itemizing is needed.
    An additional $15/30 minutes is charged for all jobs that require the use of a 3rd party platform such as Adobe Connect as they require the use of additional captioning software. 
    You will be invoiced upon completion of the job
    **If invoice is not paid within 30 days, a 10% late fee will be added. An additional 10% will be added to the late fee every 15 days that the invoice is not paid.** If paying using a credit card, a 3% transaction fee will be assessed to your bill.
     
    On-Site Interpreting
    Two hour minimum per interpreter needed. Jobs over 60 minutes require two interpreters (this usually does not apply to medical and dental appointments.) If your scheduled time goes over, you will be billed in 30 minute increments.
    An additional $20/hour will be charged for all legal jobs as they require a highly specialized interpreter.
    All jobs require a 48-business-hour cancellation or rescheduling notice. If cancellation or rescheduling is not made before 48-business-hours of the start time of the appointment, you are still responsible for payment.
    An additional $20/hour fee will be charged for late notice jobs (less than 48 hours notice)
    **In the event an interpreter travels from a different region to interpret a job (typically over 1 hour away), client agrees to pay the higher hourly rate between the two areas, as well as pay for travel. Travel rate is the same as the hourly rate.**
    **Interpreters are booked months in advance. A request should be submitted at least 14 days prior to your scheduled appointment to optimize your chances of an interpreter being available for your request.**
    **If invoice is not paid within 30 days, a 10% late fee will be added. An additional 10% will be added to the late fee every 15 days that the invoice is not paid.** If paying using a credit card, a 3% transaction fee will be assessed to your bill.
     
    Equipment
    We will send you an invoice via email for each payment. If invoice is not paid within 30 days, a 10% late fee will be added. An additional 10% will be added to the late fee every 15 days that the invoice is not paid. If paying using a credit card, a 3% transaction fee will be assessed to your bill. No additional taxes. Free shipping via USPS Priority Mail. If renting (current ongoing customers only), minimum rental period is four (4) months. If you decide to rent a Harmony tablet, you will be billed 12 monthly payments of $60. Upon completion of these payments, you own the device.
    PURCHASE RETURNS & EXCHANGES: We assemble and test each unit before shipping. If a piece arrives damaged, please notify us immediately. All parts come with a one (1) year limited warranty. If for any reason you’re not completely satisfied, simply return everything in its original condition within 14 days of receiving it and we’ll issue you a full refund less a 10% restocking fee. Returned items must be in the same condition in which they were received and include all accessories. You are responsible for the cost of return shipping. Your refund will be processed upon successful evaluation of your returned items.
    RENTAL RETURNS & EXCHANGES: We assemble and test each unit before shipping. (If a piece arrives damaged, please notify us immediately.) At any time after four (4) months worth of payments, you may return all pieces with no further obligation. Monthly payments continue as long a items are not in our possession, regardless of whether they are currently being used or not. Returned items must be in working condition and include all accessories. You are responsible for the cost of return shipping. If a piece of equipment becomes damaged while in your possession, you will be invoiced for the purchase amount of that piece.